PRIVACY POLICY

1. Introduction

This Privacy Policy explains how we collect, use, store, and protect your personal data on the donez.net platform. We are committed to protecting your privacy and data security in accordance with the General Data Protection Regulation (GDPR) and applicable Romanian legislation.

2. Data We Collect

2.1. Information provided by users:

• Account data: name, email address, phone number (optional)

• Profile data: location (city/county), profile picture (optional)

• Generated content: listings, descriptions, item photos, private messages

• Communication data: content of messages sent through the platform

2.2. Automatically collected information:

• Technical data: IP address, browser type, operating system

• Usage data: pages visited, time spent, actions taken

• Cookies: for website functionality and analytics

2.3. Information from third parties:

• Authentication data (if you log in via Google/Facebook)

• Information from analytics services (Google Analytics)

3. How We Use Your Data

3.1. For platform operation:

• Creating and managing your account

• Publishing and displaying listings

• Facilitating communication between donors and recipients

• Sending notifications about relevant activities

3.2. For service improvement:

• Analyzing platform usage

• Optimizing functionalities

• Developing new features

3.3. For security and compliance:

• Preventing fraud and abusive activities

• Fulfilling legal obligations

• Responding to requests and complaints

4. Legal Bases for Processing

We process your data based on:

• Your explicit consent (for optional marketing)

• Contractual necessity (to provide you with the service)

• Legitimate interest (for platform security and service improvement)

• Legal obligation (for compliance)

5. Data Sharing with Third Parties

5.1. We do NOT sell your data!

We only share data in the following situations:

• With other users: name and contact details within listings (only with consent)

• With service providers: hosting, email, analytics (under confidentiality agreements)

• With authorities: only upon valid legal request

5.2. International transfers:

Data is stored within the European Union. If we use services outside the EU, we ensure adequate protection mechanisms are in place.

6. Cookies and Similar Technologies

6.1. Types of cookies:

• Essential: for basic functionality (authentication, security)

• Functional: for preferences (language, theme)

• Analytics: to understand platform usage (Google Analytics)

6.2. Cookie management:

You can control cookies through your browser settings. Disabling essential cookies may affect platform functionality.

7. Your Rights

According to GDPR, you have the following rights:

• Right to access your data

• Right to rectification of inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restriction of processing

• Right to data portability

• Right to object to processing

• Right to withdraw consent

To exercise these rights, contact us at [contact email].

8. Data Security

8.1. Technical and organizational measures:

• Communication encryption (HTTPS/SSL)

• Restricted access to data

• Continuous security monitoring

• Regular backups

8.2. Please note:

We cannot guarantee complete security of internet transmissions. You are responsible for protecting your authentication credentials.

9. Data Storage and Deletion

9.1. Storage periods:

• Account data: until account deletion (except for legal obligations)

• Listings: until deleted by user

• Messages: up to 2 years or account deletion

• Technical data: up to 12 months

9.2. Account closure:

Upon account deletion request:

• We anonymize or delete personal data

• We keep listings without personal identification (optional)

• We retain some data for legal obligations

10. Children

The platform is not intended for children under 16. If we learn we have collected data from a child under 16, we will delete this data immediately.

11. Policy Changes

We reserve the right to update this Policy. We will notify you of significant changes by email or on the platform. Continued use after changes constitutes acceptance.

12. Contact and Supervisory Authorities

12.1. For questions:

• Email: [contact@donez.net]

• Contact form: [donez.net/contact]

• Address: Bucharest, District 1

12.2. National Supervisory Authority:

National Supervisory Authority for Personal Data Processing

• Website: [dataprotection.ro]

• Email: [anspdcp@dataprotection.ro]

• Phone: [+40 318 059 211]